Guangzhou e ideal ICT Information System SMS chimeric OA solutions to enhance

The Current Situation of OA: Office Automation System is to achieve the internal organs as well as between agencies at all levels of office between the internal and external information collection, processing, flow and sharing of scientific decision-making to achieve the strategic importance of information systems System. The biggest shortcoming of the current system is: because the work flow is used in the model, so the flow in the system any less a part of the system can not be a next step, leaders and chiefs must work hours Can not leave the office computer, but it is not realistic, we can give you solve this problem, next time when the leadership is not in the computer, as long as the approval of the file system to automatically send a text message to cell phone leader or manager And let them know what needs to approve the document, if necessary, can call or send a text message back to the company to approve signing the remote. Goal: "to advanced and sophisticated computer and communications technology as the main means of covering the unit into a department office or business office information systems, providing enterprises and other private information exchange between computer networks Exchange, the establishment of high-quality, high efficiency, enterprise information network for leading decision-making, and office services, office work to achieve modernization, information resources, transmission network and the decision-making more scientific. " The current office automation system is workflow-based OA system. 1. Is a set of rules and description of the process to manage the process in the work flow of information and business activities. 2. The goal is not only the process, not just the things that flow from one place to another place, but how to manage those operations to guide the working environment of rules and processes. 3. Rules and workflow process automation technology provides an effective medium. When the work of a task is completed, the workflow technology in real time according to predetermined rules sent to work in the next step in the process . 4. Office automation system to meet the messaging and collaboration needs, which give full play to the advantage of computer networks, relying on e-mail technology, emphasizing the flow of information processing and collaborative interaction. This is the OA system is currently The mainstream direction. Modern office automation system is requested to become effective information collection and management platform, is an open, advanced technology and Intranet messaging and workflow management technology as the core of the new generation of all parties Bits of information service system of paperless office to become a resource center and communications center. It needs to improve the level of internal communication, the traditional office model development as a cross-regional communication with ability to work together And maintain consistent office environment, eliminating the traditional way of information storage business, management and distribution of obstacles, the full realization of information sharing, resource sharing. OA Systems for the ultimate goal is: 1. To improve work efficiency, reduce duplication of manual operation and complexity. 2. Eliminate the traditional office in the information storage, distribution, management and distribution of obstacles and improve the daily office management. 3. For the leadership at all levels to facilitate macro-management services to provide efficient and effective decision-making for scientific reference. 4. To improve the work environment within the enterprise, easy to grasp the office staff, manage all the information to improve the working conditions, standardize business processes, allowing management more scientific and modernized. In short order to effectively Increase the level of office management, and improving the level of internal message communication means is undoubtedly very important. As technology continues to improve network applications, enterprises for mutual communication between the capacity of a higher requirement. Many businesses have some basic information, a certain amount of information equipment and information sources, have similar Interconnection through the interface, the need to achieve seamless message delivery. As a message delivery platform, we must realize the transmission of information is simple, efficient and safe. Message transmission, including transmission and information within the wider sense of the message transmission based on all platforms, according to current communication Of technological development, SMS messaging platform can be said to be a very convenient and safe means. The status of corporate customer service: 1. With the development of wireless communication technology, and its continued penetration of the traditional industries, customer service means and are undergoing tremendous changes. 2. Cell phones and the popularity of various wireless devices, requires companies to consider how the face of rising wireless customers, and provide corresponding response to customer service. 3. To build a new business and new customers a bridge between the wireless customer service has become the urgent needs of business and customer wireless technology has become a trend. 4. To improve the work environment within the enterprise, easy to grasp the office staff, manage all the information to improve the working conditions, standardize business processes, allowing management more scientific and modernized. With the acceleration of global economic integration and rapid development of information technology, the traditional business model has undergone enormous changes: 1. 20 years ago, the process of buying and selling mostly done through face to face; 2.10 years ago, people on the phone to complete a transaction; 3.5 years ago, with the development of the Internet, people began to try the Internet for business dealings between, many went online product information, which is a market there is a big business; 4. Two years ago, with the popularity of the Internet, people around the amount of information growing exponentially, between different enterprises in different regions increasingly frequent business dealings, people began to seek a more portable contact , Then followed by paging network; 5. Now, as the representative of the wireless mobile phone technology had ...... wireless technology in the history of human communication is a "quality" of the leap, and its development, to the global economy a new revolution, has changed the whole Competitive landscape of the business community, so that all enterprises in the face of new opportunities, but also faces great challenges. If there is an enterprise management and customer service tools, can make you a few seconds to complete you can easily take several days to complete before the customer service work. While saving you 1 / 3 or more of the internal and external communication costs , You have no reason not to use it? Like it or not, the development of wireless customers has become a trend. He called the customer service business must conform to this trend, wireless customer service as soon as possible. System and SMS with OA SMS platform integration and enterprise management software, pro-competitive and it helps market resources of the excavation. "E ICT" by the interface program combined with other management software system. (Including the hardware (wireless transceiver devices) and software platforms) so that companies not only have their own management systems also outside the information center also Corporate advertising can publish information, provide information on-demand information about fees charged value-added services. Office management can be implemented internally, but also can be combined with the company's existing systems such as OA, MIS, CRM, MRP, MRPII, ERP, etc., for the public Secretary for enterprise customers value. To develop a comprehensive information platform for the further integration of fixed-line SMS, voice system combination. Solutions e ICT can do? Has been in business management from the use of ICT enterprises e practice, their application of ICT for e concentrated in a few areas: send and receive approval of the leadership of the information; Including a large number of customer contact to ensure that the information they need to pass; Messaging within the company and the bulk (free); Notify employees of a large number of links; Office staff to save cost for the transmission of information and energy; Lower monthly expenses, and other high costs of communications businesses and customers (members) need more interaction between the; Large number of sales personnel, field staff, distributors contact; New products, offers product information to VIP customers (members) The work of employees, business inquiries (product information, preferential policies, order tracking); Administrative office to convey management information (notice of meeting, business credit, business commission, the progress of work; Office notice, office to remind; Drafting process of the automatic control system. Which can be realized, including receipt by the treatment, issued a document handling, consult instructions, assigned by the reporting, meeting management, advanced electronic secretary, notify the notices and so on. SMS and other systems to achieve using a combination of customer relationship management; Phone orders, optimal scheduling, logistics, capital flow tracking; Stock, and from account inquiries; Information monitoring alarms, environmental monitoring alarm.